Job Function: General Management
Location: Nigeria – SCB
- To relieve the Head of Global Markets of the burden of day to day administrative activities so as to allow him focus on business strategy and implementation.
- To manage administrative processes to ensure smooth running of the business.
- Contributes to project implementation review aimed at ensuring that business goals and targets are met.
- To manage administration processes in the dealing room to ensure a smooth running of the business.
- Handling all in and out correspondences for Global Markets.
- Follow up at action points agreed at meetings.
- Ensure all deadlines are met and escalate exceptions.
- Maintain service metric and performance in the division
- Maintain file movement register
- Collate and manage the leave plan and handover process
- Ensure job descriptions are completely filed
- Any other assignment assigned by the HOGM
- Collation of service breakdown/enhancements and customer complaints/li>
- Collate business unit survey
- Drive full implementation of agreed training plans
- Undertake relevant project implementation review as indicated by the HOGM
- Global Sourcing Liaison Officer
- Establish and manage the department’s filing system
- Act as secretary for the division meetings
- Assist HOGM with administrative efficiency in the department
- Assist HOGM with personnel policy implementation.
- Collate competitive data analysis
- Responsible for service quality initiative in the department
- Maintain division’s correspondence file.
- Receive all mails, time stamp and distribute as appropriate.
- Arrange all internal and external meetings for the HOGM.
- Custodian of all HOGM files.
- Prepare claims for reimbursements of business expenses and check invoices from external suppliers in preparation for payment
- Remain alert to the risk of money laundering and assit in the bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding and not disclosing sspicions to customers
- Minimum of a 2nd Class degree in a relevant course
- 3-5 years experience in a medium sized organisation
- General high level of computer literacy
- Excellent use of Microsoft Powerpoint and Excel tools
- Good communications and interpersonal skills
- Ability to use own initiatives
- Attention to details
23rd April, 2014