Vacancy for Customer Service Officer
British Council is looking for a qualified individual to fill the post of a ‘Customer Sevice Officer‘ in Kano
VACANCY FOR CUSTOMER SERVICE OFFICER
DUTIES
- The selected candidate will implement the delivery of high-quality, customer-focused services, ensuring that the needs of our customers are met.
- The selected candidate should have a proven track record of successful work in a customer-focused environment, and be adept at team-working as well as working independently.
- They should be used to meeting demanding deadlines. The selected candidate should also have good IT skills.
- Read through the job description document. Download and complete the application form.
- To help you understand and complete the application form read through the ‘How to complete the application’ and ‘Guidance for applicants’ documents to the left of this page.
- Listed within the job description document, you will find a number of listed ‘competencies’. Evidence against those competencies will need to be provided in your application form under the ‘Evidence in support of your application’ area.
- To help you understand the competencies, we have provided a ‘Behavioural Competency’ and ‘Generic Skills’ dictionary.
- Please read all the documents carefully before you fill in the job application form. Telephone applications or enquiries will not be considered. Completed applications should be sent via email to: Hposts@ng.britishcouncil.org.
Applications received after the deadline will not be considered. Only candidates shortlisted for interview will be contacted. We do not accept CV’s, handwritten applications or expressions of interest.
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